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I wish that:
1. Spa therapists realise that guys and gals are different. For eg:
- Guys don't need a breast massage
- Guys don't necessarily want a male therapist, especially a gay one
- Guys love a HARD massage on the back and shoulders
2. Therapists, when doing a facial, would wear a mask always. It's not necessary to give your guests that Darth Vader heavy breathing routine.
3. Therapists would know that not everyone enjoy having their fingers/toes "cracked". In fact, I hate it when they pinch and make a cracking sound with my fingers/toes.
4. Therapists keep their fingers manicured and nails filed at all times. I don't want to have to explain to my other half how I got those scratches.
5. Therapists remember that it hurts to have the edges of my skin pressed against the bed.
6. Spa operators know that the best spa therapists are, more often than not, from Thailand or Bali. Somehow, the healing touch is in their blood.
7. Spa operators know that music is also part of the therapy. So please play the kind of music that's conducive to the whole spa experience and relevant to the spa theme. Visitors do not travel thousands of miles to Asia to listen to new wave or trance music. This may sound cliche but it would be nice to hear Balinese music in a Balinese spa; the sound of waves in a spa with a marine theme; or the melodic chirping of birds when I am in a jungle-inspired spa.
8. Spa operators would train their therapists to begin and end a spa session properly. CHI Spa at Shangri-La have got it right by using the Tibetan singing bowl to signal the start and end of a session. There is one spa that uses a piano tuning fork -- what a novel idea.
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